We, COMVERG PTE. LTD. (“we”, “us”, "our" or “Comverg”) provide the NowConfer Application and related documentation and services ("Services").
We are committed to protecting and respecting your privacy.
Questions, comments and requests regarding this policy are welcomed and should be addressed to firstname.lastname@example.org.
For information about how to obtain a copy of your personal information or how to update your personal information, please see section 14below (access to your information and ensuring it is up-to-date).
You can contact our data protection officer via email to email@example.com.
We may collect and process the following information about you:
We may use your information in the following ways:
to provide the Services; to deal with your requests and enquiries, and to provide you with information about our Services, activities or content; to process the registration and maintenance of your account; to personalise the way in which our website and Services are presented to you, including to ensure that content of our website and Services are presented in the most effective manner for you and for your device; to carry out our obligations arising from any contracts entered into between you and us; to investigate any breach of our End User Licence Terms by or relating to you; to allow you to participate in interactive features of our Services; and to notify you about changes at Comverg.
We will only contact you for the purposes of providing the Services, including resolving any issues or queries you have in respect of the Services.
When we contact you, we will provide you with an unsubscribe facility, in case you decide that you do not want to be contacted again. You should follow the instructions which are included when we contact you, if you wish to unsubscribe from future messages.
Any information you upload to your profile and/or post on our website may be visible to our personnel and other users of our website.
We may disclose your information to third parties:
where partners help us in the administration or operation of our organisation (e.g. our hosting/back-up service providers, telephony providers and our IT service providers); Where we use third party providers in the provision of the Services to you; to related companies of Comverg(e.g. TeleDNA) for the purposes of providing the Services to you; in order to enforce or in complying with our obligations under our terms and conditions, End User Licence Terms or other agreements; or to protect our rights, property, or safety or that of other users or third parties; and if we are under a duty to disclose or share your personal information in order to comply with any legal or regulatory obligation. When we are under a duty to disclose or share your personal information pursuant to our legal or regulation obligations (e.g. telecommunications licensing obligations), we will redirect that request to you unless we are prohibited from doing so.
Your information may be transferred outside of the country where your information was collected:
(i) where we transfer your information to related companies of Comverg; or
(ii) where our partners who help us in the administration or operation of our organisation, or in the provisions of our services to you, are based in other locations.
We will work with any such third parties to make sure they have reasonable security arrangements in place.
The security of your information is important to us. We maintain appropriate and reasonable security arrangements to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks. However, the transmission of information via the internet and global telecommunications networks is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your personal information provided to us via the internet or other telecommunications networks, and any transmission is at your own risk.
If you would like a copy of some or all of the information we hold about you, please contact us at firstname.lastname@example.org.
We want to make sure that your information is accurate and up-to-date. You can update your account details at any time via the Services. You may ask us to correct or remove information you think is inaccurate by contacting us at email@example.com.